Rate plans and pricing

#What is a rate plan?

A rate plan is a package you sell for a room type: a price plus the conditions that come with it. One room type usually has several, such as a flexible Best Available Rate (BAR), a cheaper Non-Refundable rate and a Bed & Breakfast rate.

Pricing in Roomsy has two layers. The rate plan describes what you sell. The rate calendar sets how much each plan costs on each date, along with restrictions like minimum stay.

#Create a rate plan

1. Open Settings → Rates → Rate Plans and click Add Rate Plan
2. Name it
   Guests see this name on the booking engine, so make it descriptive: “Bed & Breakfast”, not “BB2”.
3. Pick one or more room types
   If you pick several, one shared plan is created for all of them. Editing its rates then updates every selected room type at once.
4. Pick the Charge Type
   Usually Room Charge. This decides which taxes the nightly charge carries.
5. Tick “Show in online booking engine” if guests can book it directly
6. Optional: tick “Derived rate plan”
   A derived plan follows a base plan by a percentage or fixed amount, so you maintain only one set of prices. For example, Bed & Breakfast = Best Available + $35.
7. Click Save

The Rate Plans list groups plans by room type. It shows at a glance whether each one is on the Online Booking Engine and the Channel Manager. Use the icons to edit, duplicate or delete a plan, and Edit Rates to open its prices.

#Set prices and restrictions for one plan

Click Edit Rates next to a plan. The rate editor shows a month at a time, one row per value:

1. Click a cell to type a value
   Tab moves to the next date and Enter to the next row.
2. Click and drag across dates to set a range at once
   This is the quick way to price a weekend, a holiday or a whole season.
3. Use Bulk Update for long ranges
   Pick a start and end date, choose which weekdays it applies to (for example Friday and Saturday only), and enter the prices or restrictions to apply. The end date is required, so a bulk change never runs on forever by accident.

#See every rate at once: the rate calendar

Open Rooms & Rates → Rates for every plan of every room type in one grid, the way a channel extranet shows them. Use Show to switch between prices and restrictions, step through dates 14 days at a time, and click or drag across cells to edit directly. The Online Booking Engine tab shows only the plans sold there.

#How a rate reaches a booking

• When you pick a rate plan on a booking, its nightly prices come from the rate calendar for those dates and that number of guests.
• Open the booking’s Rate Schedule tab to see the price of every night, with taxes and the total.
• Type your own Rate on the booking to override the plan for that stay, for example for a negotiated or corporate price.
• Changing rates affects future bookings and nights. Charges already posted to an invoice are not rewritten.

#Extras and products

Breakfast, airport transfers, parking, late checkout and other add-ons are products. Define them in Settings → Rates → Products with a price, a charging scheme (On Start Date, Once a Day or On Checkout), a flat or percentage amount and a charge type. Staff then add them from the booking’s Products tab and they post to the invoice with the right taxes. Tick Show on POS to sell a product from the invoice’s Point of Sale button.

#Smarter restrictions

• Dynamic Min Stay relaxes the minimum stay automatically as the arrival date gets closer, so last-minute gaps can still be sold. For example, “3 days before arrival, the minimum stay becomes 1 night.” Rules are set per room type.
• Discount codes for the booking engine are covered in Set up the online booking engine.
• Yield Management suggests or applies price changes based on demand. See Revenue management.

#Common questions